Customer service
 - Order capture – phone/email/Fax/PSR Agent
 - Order Tracking
 - Customer compliant administration
 - Management of product queries

Reporting
 - The following reports are available to brand owners:
 - Sales by customer
 - Sales by Brand/by sku
 - Distribution reports
 - Competitor activity
 - Images from the trade
 - Stock movement and levels

IT
 - Modern IT infrastructure
 - Online access with the central database
 - Real time sales & ordering process
 - GPS system 24/7
 - Capable to download reports for every customer in SKU and Lot level
 - Track the status of every product from us to pharmacies  

Regulatory
 - Regulatory affair management
 - HPRA consultation
 - Product packaging reviews
 - Product advertising reviews

Finance
 - Invoicing
 - Full order to cash service
 - Debt management
 - Client unique invoicing
 - Credit control & finance management